Ferry España - Marruecos · Maruecos - España
amlportagents.ma - Agecomar

Frequently Asked Questions – Ferry Travel with AML


Answers About Booking, Check-in, Travel Times & More

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Documents required • Travel changes • Ticketing • Onboard services

How much time in advance should I be at the port to board with a vehicle?

- If you are travelling from Algeciras: 90 minutes before the official departure in low season and 120 minutes before the official departure in high season (June-August)

- If you are travelling from Tanger Med: 120 minutes before the official departure in low season and 180 minutes before the official departure in high season (June-September)


Can I change my travel dates after booking?

AML offers over 30 daily departures from Algeciras, Tarifa, Tanger Med and Tanger Ville.

Your tickets can be exchanged in advance and free of charge, up to 48 hours before your arrival at the port, subject to availability.

Please note that during high season, you are strongly advised to book your AML tickets for the fixed dates that suit you best. 

How long is the ticket valid for use?

You can change the date of your ticket for one year from the date of purchase, at no additional cost (subject to availability of seats).

What documentation do I need to travel?

A valid passport is required (an expired passport is not valid).

For some countries, a visa will also be required to enter Morocco or Spain.


If you are travelling with a vehicle from Spain to Morocco:

You must present the vehicle's technical data sheet, driving licence and valid insurance to travel to a country outside the EU. 

If the vehicle is not your property, you must present an authorization from the owner (with the ID of both parties and the authorization declaration) and a photocopy of the owner's ID.

In addition, you must complete the following form to enter and leave Morocco: http://www.douane.gov.ma/d16ter/formAT.jsf

If you are travelling with a vehicle from Morocco to Spain:

You must present the vehicle's vehicle registration certificate ("carte grise") and international driving insurance ("carte verte").

If the vehicle is not your property, you must present an authorization from the owner (with the ID of both parties and the authorization declaration) and a photocopy of the owner's ID.

In addition, you must complete the following form to enter and leave Morocco: http://www.douane.gov.ma/d16ter/formAT.jsf

I have already purchased my ticket, how do I board?

Once you have made the purchase on our website and received the voucher in your email

If you are boarding with a vehicle: You must go directly to the AML Vehicle Check-In at the Port, where it will be exchanged for the boarding passes.

If you are boarding without a vehicle (on foot): You must go to the official AML ticket offices located at the Port's maritime station where it will be exchanged for the boarding passes.

How do I cancel my booking?

If you wish to cancel a reservation, please provide us with the locator number and your contact details in the customer service section

Services for people with reduced mobility

If you require assistance or if you have reduced mobility, we recommend that you inform us upon arrival at the Port (at the boarding control or at the official AML ticket offices), we will plan your boarding appropriately both at the port and on board our ships.

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